Exchange & Refunds

It is important to us that our customers are happy with their purchases from kids unite.

Products purchased from us may be returned for credit if returned within 14 days of purchase, accompanied by the receipt and in original condition with original packaging. 

We recommend that you use trackable postage upon returning any items to us, as we do not accept responsibility for them if they are lost in transit.

Delivery and shipping cost are non-refundable.

Should you receive a faulty or damaged product, you will need to contact us via phone or email, including an image of product with within 2 days of receiving.

Please choose sale items carefully as they will not be eligible for return.

Don't hesitate to contact us with any queries hello@kidsunite.com.au